Return/Refund/Exchange Policy

All sales are final! Before completing your purchase, please review the camp or product details. Additionally, please verify the correct item has been selected before completing the checkout process. No refunds or exchanges will be offered.

Delivery Policy

Physical orders are processed and shipped within 5-7 business days unless otherwise noted in the product description. A confirmation email with tracking information will be sent when the order has been shipped.

Cancellation Policy

Unfortunately, we are unable to change orders, however, we can cancel the order and issue a refund for the entire order (Processing Fee is Non-Refundable).  This must be done before the order has shipped if it's a physical product. We are unable to cancel an order once it has been shipped. To cancel an order, please contact us at info@jordantrained.com immediately.